topic Connecting TV to new broadband hub, I have Panasonic TV and it won’t connect in Broadband & Landline

Connecting TV to new broadband hub, I have Panasonic TV and it won’t connect

Kaz281 — Thu, 17 Oct 2024 13:44:10 GMT

I have a new broadband hub just arrived, all working but my TV’s won’t connect what do I need to do please

Re: Connecting TV to new broadband hub, I have Panasonic TV and it won’t connect

Peter_W — Thu, 17 Oct 2024 17:46:43 GMT

Good evening @Kaz281, welcome to the EE Community 😊

Let's see if we can help you get reconnected to your TV, have you made sure to scan for the new router in your TVs network settings, then entered the connection key which should be attached to your Hub?

If that's right, can you please describe what exactly happens when you try to connect?
Peter

Re: Connecting TV to new broadband hub, I have Panasonic TV and it won’t connect

Kaz281 — Sun, 20 Oct 2024 18:05:54 GMT

Many thanks for making contact, sadly I had to go away on a family emergency so was unable to sort before I left…

Is there a way to talk me thru connecting my devices please to the new hub

Kind regards
Karen

Sent from my iPad

Re: Connecting TV to new broadband hub, I have Panasonic TV and it won’t connect

Christopher_G — Mon, 21 Oct 2024 07:08:24 GMT

Hi @Kaz281

I hope everything is OK with your family.

Each device is likely to have different specific setup instructions, but generally, you search for available WiFi connections through the settings of the device, then connect to your router with the password on the back of the hub.

How far do you get with the setup?

Chris