topic Re: Powering off Smart Hub Plus? in Broadband & Landline

Powering off Smart Hub Plus?

Dennis66 — Sat, 12 Oct 2024 13:03:22 GMT

Probably a daft question, but the engineer just installed my Smart Hub Plus on the living room floor, so I want to move it to somwhere safer. Will there be any problems in unplugging it for a few minutes or will this cause the entire internet to collapse?

Re: Powering off Smart Hub Plus?

bobpullen — Sat, 12 Oct 2024 13:07:27 GMT

The Internet will go down when you unplug it obviously, but it should come back up once powered back on.

Re: Powering off Smart Hub Plus?

Dennis66 — Sat, 12 Oct 2024 13:09:21 GMT

Thanks Bob, 'should' come back on ? It's that uncertainty which made me ask the question first.

Re: Powering off Smart Hub Plus?

Mustrum — Sat, 12 Oct 2024 13:51:38 GMT

@Dennis66 It’s the same as your TV or toaster, they too should come back on after being switched off - most of the time all is well..

Re: Powering off Smart Hub Plus?

Dennis66 — Sat, 12 Oct 2024 16:07:30 GMT

Well, thanks for replying Mustrum, but 'most of the time all is well' is still a bit ambiguous. What about the times when "all is not well"??

I don't really understand why there isn't a simple answer to this question? If I disconnect my Smart Hub Plus router, will it reconnect okay when I power it on again?

Re: Powering off Smart Hub Plus?

Mustrum — Sat, 12 Oct 2024 16:14:25 GMT

@Dennis66 There is as much chance of it not working as your toaster not working, hence yes it should.

But like your toaster, one day it may develop a fault.

Re: Powering off Smart Hub Plus?

Dennis66 — Sat, 12 Oct 2024 16:33:41 GMT

Thanks again. I really appreciate the response, but my toaster isn't connected to the internet (well, not yet), so not too sure about your comparison? Will is just simply reconnect up?

Has no-one disconnected and reconnected their Smart Hub Plus?

Re: Powering off Smart Hub Plus?

WillKirk — Sat, 12 Oct 2024 16:41:23 GMT

The answer is yes, it is that simple. Turn it off, move it, turn it back on, it will just go back to how it was before turning off.

its fine, stop stressing.

Re: Powering off Smart Hub Plus?

Dennis66 — Sat, 12 Oct 2024 16:48:32 GMT

Not stressing, just suprised this isn't mentioned anywhere in the manual, app, or community.

Thank you for the unambiguous answer.

Re: Powering off Smart Hub Plus?

XRaySpeX — Sat, 12 Oct 2024 16:50:56 GMT

Nobody can guarantee that your BB connection isn't down at the mo' you switch your SH+ on. There's always a v. small possibility (s**t happens) but even if it is it would still have been down while you didn't touch the SH+ on the living room floor. Same result!

Re: Powering off Smart Hub Plus?

Dennis66 — Sun, 13 Oct 2024 03:45:27 GMT

Thanks for all the replies.

You're all correct, after all, what could possibly go wrong?