topic Re: Active my services in Broadband & Landline

Active my services

Katie19933 — Mon, 07 Oct 2024 12:22:34 GMT

How does it take to get your services up and running . I had everything delivered today how long does it take to set up

Re: Active my services

Chris_B — Mon, 07 Oct 2024 12:32:08 GMT

@Katie19933 For what a phone ? Broadband? If for broadband when is your go live date ? As that’s when it’ll work.

if it’s a phone have you put the sim in the device? As this can take up to 24hto active but it’s usually around 3-4 hours. Try restarting the device a few times.

Re: Active my services

Katie19933 — Mon, 07 Oct 2024 16:20:11 GMT

It say the 10th October but I need my internet for work that all I was wondering if they put it on earlier then the 10th

Re: Active my services

bristolian — Mon, 07 Oct 2024 16:30:56 GMT

You've not answered whether this is fixed-line broadband or mobile-network broadband.

Re: Active my services

Katie19933 — Mon, 07 Oct 2024 16:58:17 GMT

Fixed line Broadland

Re: Active my services

XRaySpeX — Tue, 08 Oct 2024 01:03:49 GMT

@Katie19933 : If you've been given a "go live" date of 10th Oct. for the installation of your BB that's when it'll start, by midnight on that day.