topic Second Broadband Service at a Different address in Broadband & Landline

Second Broadband Service at a Different address

nnae200 — Mon, 07 Oct 2024 17:40:58 GMT

Hi,

I already have a broadband connection at one house, but I would like to set up another connection at a different house that we have bought. Is it possible to add a second broadband connection at a different address but linked to the original account?

Re: Second Broadband Service at a Different address

XRaySpeX — Mon, 07 Oct 2024 17:55:19 GMT

Yes, you may have more than 1 fixed Home BB contract & they may be linked to your same EE a/c.

I believe they will have a combined bill addressed to your original addy

Re: Second Broadband Service at a Different address

Mimps — Mon, 22 Sep 2025 14:34:41 GMT

How would this be achieved?

I keep ending up at a dead-end saying to upgrade the existing broadband

Re: Second Broadband Service at a Different address

Mimps — Mon, 22 Sep 2025 14:36:00 GMT

Was this possible?

If so, how did you do so?

I'm finding it impossible to get a second broadband it continuously deadends at upgrade the existing one

Re: Second Broadband Service at a Different address

Michael_D — Tue, 23 Sep 2025 07:16:58 GMT

Hi @Mimps

Welcome to the community.

If you are having trouble requesting this online, it would be best to speak to our broadband guides so they can have access to your current account and look at the options to add another connection at a different property.

Michael