topic Divert calls from landline to mobile in Broadband & Landline

Divert calls from landline to mobile

Old-Bill — Fri, 04 Oct 2024 09:50:40 GMT

Good morning. I wish to temporarily divert landline calls (EE) to my mobile phone (None EE) I have tried *21* and was told my landline did not support this. I tried 150,1,2,4,1 but that also did not work. I have a pre paid account for a certain number of calls from my phone including mobiles so any diversion should not incurr a charge.My landline phone is a panasonic touch pad. How is it done please.

Re: Divert calls from landline to mobile

JimM11 — Fri, 04 Oct 2024 12:45:37 GMT

@Old-Bill If your landline support's call divert, see the link below to the home phone help.

Using Your Digital Home Phone Features | Home Phone Help | EE

Re: Divert calls from landline to mobile

Mustrum — Fri, 04 Oct 2024 14:00:08 GMT

Hey @Old-Bill do you still have an old fashioned Landline that plugs into the phone socket? If so you will need to call customer services and get the service added to your phone account. If I remember it is one of the chargeable extras - £5 per month I think.

Re: Divert calls from landline to mobile

Old-Bill — Fri, 04 Oct 2024 14:12:39 GMT

Thanks JimM11. I had tried all those suggestions and it did not work. Another reply has explained why - still plugs into the old phone socket so would have to pay for the service which as a one off is not worth it. Thanks for the reply.

Old-Bill

Re: Divert calls from landline to mobile

Old-Bill — Fri, 04 Oct 2024 14:14:03 GMT

Thanks Mustrum. Yes thats me - old phone socket. As a one off it is not worth the cost. Will stick to 1571. Thanks for the reply Old-Bill

Re: Divert calls from landline to mobile

Mustrum — Fri, 04 Oct 2024 14:33:47 GMT

@Old-Bill no worries, actually I think the prices have gone up again, plus unless you have a call plan you end up paying a connection charge as well as the cost of the call. Not cheap these days.

You could possibly leave a message on your answer service to ask people to call your mobile - just a thought.