https://community.ee.co.uk/t5/Broadband-Landline/Re-Disconnected-landline/m-p/1448927#M103036 <P>I have tried to contact EE I have been given a Mobile Broadband instead of a Home Brand, I had contacted BT to tell them I know longer use landline I was then told I could be upgraded with a SmartHub. Signal is not great for wifi purposes can anyone assist.&nbsp;</P> Mon, 30 Sep 2024 12:53:06 GMT seonagc 2024-09-30T12:53:06Z https://community.ee.co.uk/t5/Broadband-Landline/Re-Disconnected-landline/m-p/1448927#M103036 <P>I have tried to contact EE I have been given a Mobile Broadband instead of a Home Brand, I had contacted BT to tell them I know longer use landline I was then told I could be upgraded with a SmartHub. Signal is not great for wifi purposes can anyone assist.&nbsp;</P> Mon, 30 Sep 2024 12:53:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-Disconnected-landline/m-p/1448927#M103036 seonagc 2024-09-30T12:53:06Z https://community.ee.co.uk/t5/Broadband-Landline/Re-Disconnected-landline/m-p/1449631#M103149 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4557221">@seonagc</a></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community.&nbsp;<BR /><BR />It's not usual to transfer from Home Fixed Broadband to a Mobile Broadband as part of an upgrade.&nbsp;<BR /><BR />Have you been supplied a Hybrid Connect router? This uses traditional fixed line Broadband connection with a Mobile connection as a backup.&nbsp;<BR /><BR />Ali&nbsp;</P> Tue, 01 Oct 2024 13:17:44 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-Disconnected-landline/m-p/1449631#M103149 Ali_A 2024-10-01T13:17:44Z