topic Re: An ode to the loyal legacy broadband customer in Broadband & Landline

An ode to the loyal legacy broadband customer

WPeterC — Tue, 18 Jun 2024 23:09:01 GMT

Brand new faces, deals galore,
One month contracts, wanting more?
But what of us, the weathered kind,
With EE for years, left behind?

T-Mobile, Orange, in the bygone days,
We built your network, paved the ways.
Now shiny offers catch your eye,
The loyal veterans, left to sigh.

A tenner a month, a tempting fate,
For all that data, opens the gate
For new subscribers, a winning hand,
But loyal customers, lost in the sand.

Is this fair play, EE, we say,
To cast aside those who paved the way?
We deserve a nod, a little care,
Not to be forgotten, left to despair.

Remember the years, the trust we've shown,
The steady stream, the seeds we've sown.
Don't push us away, to pastures new,
We built this network, loyal and true.

What is the ask? "Why" do we cry? Unwind our legacy, let us fly. Unfettered our shackles, hearts will mend, when transfer us over to "New EE Broadband", thy task doth end.

Re: An ode to the loyal legacy broadband customer

WPeterC — Wed, 19 Jun 2024 05:56:04 GMT

Dreams lay shattered, trust turned to ash,
EE's betrayal, a love that wouldn't last.
Aching heart, a hollow in my soul,
Yearning for warmth to make me whole.

Then, soft fur, a wagging tail so bright,
Puppy eyes filled with pure, unfiltered light.
Legacy, I named her, a promise anew,
Loyal companion, forever true.

Wet nose nudges, a happy, playful bark,
Chasing away the shadows in the dark.
With each lick, a piece of me mends,
Love reborn, a friendship that transcends.

Legacy, my anchor, my furry guide,
By my side, walking with me, stride for stride.
Shattered dreams may leave their scars,
But love's embrace heals from afar.

Re: An ode to the loyal legacy broadband customer

Chris_B — Wed, 19 Jun 2024 07:18:54 GMT

@WPeterC At present, it’s not possible to change from Legacy EE broadband to new broadband as the system says no it’s not that EE don’t want to allow this. It’s just that there systems won’t allow it at present. it’s being worked on.

Re: An ode to the loyal legacy broadband customer

WPeterC — Wed, 25 Sep 2024 15:13:55 GMT

Has an upgrade path from Legacy Broadband to New EE broadband been defined yet?

Re: An ode to the loyal legacy broadband customer

Katie_B — Thu, 26 Sep 2024 11:58:02 GMT

Hi @WPeterC

Please give us a call to discuss your options for moving to New EE Broadband.

Katie