https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446079#M102462 <P>I’m switched from BT to EE however I’ve noticed the WiFi speed have went down rapidly. And also I want to use the EE app but it says my account number is incorrect?</P> Wed, 25 Sep 2024 12:40:51 GMT LuL05 2024-09-25T12:40:51Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446079#M102462 <P>I’m switched from BT to EE however I’ve noticed the WiFi speed have went down rapidly. And also I want to use the EE app but it says my account number is incorrect?</P> Wed, 25 Sep 2024 12:40:51 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446079#M102462 LuL05 2024-09-25T12:40:51Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446116#M102463 <P>Hi Welcome to the forum</P><P>Do you have FTTP service?</P><P>Have you still got the My BT app on your phone?</P><P>If you open this app and log in you should see your EE Account number.</P> Wed, 25 Sep 2024 13:19:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446116#M102463 Ewan15 2024-09-25T13:19:09Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446417#M102523 <P>Which EE BB plan are you on? What EE router do you have?</P> Wed, 25 Sep 2024 19:59:02 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446417#M102523 XRaySpeX 2024-09-25T19:59:02Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446420#M102524 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4475012">@Ewan15</a>&nbsp;: You can't login to the app until you have linked your BB to it for which you need your a/c no.</P> Wed, 25 Sep 2024 20:00:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1446420#M102524 XRaySpeX 2024-09-25T20:00:39Z