topic Re: Can I switch between 2.4ghz or 5ghz with the black hub? in Broadband & Landline

Can I switch between 2.4ghz or 5ghz with the black hub?

RosieRie — Fri, 13 Sep 2024 18:34:01 GMT

I have a security camera that requires 2.4ghz..

Re: Can I switch between 2.4ghz or 5ghz with the black hub?

XRaySpeX — Fri, 13 Sep 2024 18:49:47 GMT

Depends which black hub! It should have a model name on a label on it.

Re: Can I switch between 2.4ghz or 5ghz with the black hub?

RosieRie — Sat, 14 Sep 2024 07:30:37 GMT

It is a Smart Hub SH31B
Model F5394-CP-EE

Thank you

Sent from Maries' iPhone

Re: Can I switch between 2.4ghz or 5ghz with the black hub?

XRaySpeX — Sat, 14 Sep 2024 10:59:03 GMT

@RosieRie : Try on the Advanced > Wireless Settings page to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.

Re: Can I switch between 2.4ghz or 5ghz with the black hub?

RosieRie — Sat, 14 Sep 2024 11:47:47 GMT

Where is the page please?

Sent from Maries' iPhone

Re: Can I switch between 2.4ghz or 5ghz with the black hub?

XRaySpeX — Sat, 14 Sep 2024 11:51:21 GMT

@RosieRie : Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then look on the Advanced > Advanced WiFi page.