topic Re: Why is my smart hub plus not transmitting on 5GHz. in Broadband & Landline

Why is my smart hub plus not transmitting on 5GHz.

MFR70 — Fri, 13 Sep 2024 17:21:47 GMT

Re: Why is my smart hub plus not transmitting on 5GHz.

XRaySpeX — Fri, 13 Sep 2024 18:45:48 GMT

Post image of Home > Advance Settings > Wireless > Config page of router, hiding Network name.

Re: Why is my smart hub plus not transmitting on 5GHz.

MFR70 — Fri, 13 Sep 2024 19:51:15 GMT

Thanks X-ray, gives me a place to start, nice one👍

Re: Why is my smart hub plus not transmitting on 5GHz.

XRaySpeX — Sat, 14 Sep 2024 11:00:56 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

Re: Why is my smart hub plus not transmitting on 5GHz.

Valerie21 — Thu, 26 Sep 2024 21:56:35 GMT

Why is my hub flashing red

Re: Why is my smart hub plus not transmitting on 5GHz.

XRaySpeX — Thu, 26 Sep 2024 22:50:04 GMT

@Valerie21 : BB is down.

Re: Why is my smart hub plus not transmitting on 5GHz.

Ali_A — Fri, 27 Sep 2024 09:12:49 GMT

Hi @Valerie21

Have you tried switching your router off for 5 minutes to see if it reconnects?

You can find out more about your hub lights at Fix EE Broadband Connection Problems

Also check your Broadband Status, and get further help and support on our Broadband Help page

Ali