topic Re: Safe search in Broadband & Landline

Safe search

robh661 — Fri, 13 Sep 2024 16:20:46 GMT

how do I disable Safe Search from my Broadband, I've tried all the workarounds and they work for 5 mins and then reset to strict.

and when I go to content lock, that's blocked until I login, which is ok, and when I do login, it shows there's no restrictions on 18+ websites.

Re: Safe search

XRaySpeX — Fri, 13 Sep 2024 16:30:56 GMT

@robh661 : Content Lock is for mobiles. Which BB do you have, mobile or fixed Home BB?

Re: Safe search

Ewan15 — Fri, 13 Sep 2024 16:38:41 GMT

Interestingly I have it the other way round, I can't enable it

Re: Safe search

robh661 — Fri, 13 Sep 2024 16:46:31 GMT

I've got a full fibre gigabit wired package.

Re: Safe search

XRaySpeX — Fri, 13 Sep 2024 16:52:54 GMT

You should be looking at Parental Controls under BB in your EE app, not Content Lock under Mobiles.

Re: Safe search

robh661 — Fri, 13 Sep 2024 17:29:23 GMT

Thanks, It took a while, as I needed to setup the wi - fi control, but managed to find the parental controls in the EE app, and turned safe search off in there.