https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435596#M101157 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4528903">@laureng99</a>&nbsp;The norm is 14 days from ordering, so you need to supply more information as to why failure and excessive amount of time, although not common time wise can happen. Anything more you can add?</P> Tue, 10 Sep 2024 19:03:25 GMT JimM11 2024-09-10T19:03:25Z https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435576#M101153 <P>I have tried for such a long time to get wifi, but it never ever works. ive spoken to many different people and they still dont manage to get it to work. they say my order is confirmed but then i hear nothing. ive been nothing but patient but now im just extremely frustrated. i asked the lady i spoke to the last time i called if i could put a complaint through but i doubt she did it. What can i do? i just want wifi for my home <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp;</P> Tue, 10 Sep 2024 18:44:08 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435576#M101153 laureng99 2024-09-10T18:44:08Z https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435596#M101157 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4528903">@laureng99</a>&nbsp;The norm is 14 days from ordering, so you need to supply more information as to why failure and excessive amount of time, although not common time wise can happen. Anything more you can add?</P> Tue, 10 Sep 2024 19:03:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435596#M101157 JimM11 2024-09-10T19:03:25Z https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435622#M101159 <P><SPAN>You can&nbsp;make a formal complaint to EE &amp; if you don't get&nbsp;satisfaction after 8 weeks you can take it to EE's ADR provider. See&nbsp;</SPAN><A href="https://ee.co.uk/content/dam/ee-help/help-pdfs/complaints-code-of-practice-april-2018.pdf" target="_blank" rel="noopener noreferrer" data-di-id="di-id-d8c65263-a7bea7b1">Complaints code of practice</A><SPAN>&nbsp;and here is the&nbsp;<A class="MakeComplaint_anchor___Wv7e" href="https://ee.co.uk/contact-ee/complaint/form" target="_blank" rel="noopener noreferrer" data-di-id="di-id-1815e653-9847ede">Complaints Form</A>&nbsp;</SPAN><SPAN>.</SPAN></P> Tue, 10 Sep 2024 19:42:36 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-have-tried-for-3-4-months-to-get-wifi/m-p/1435622#M101159 XRaySpeX 2024-09-10T19:42:36Z