topic Re: EE wifi hotspot login in Broadband & Landline

EE wifi hotspot login

Paulr10 — Mon, 22 Apr 2024 12:23:25 GMT

I am an EE broadband customer and when I try to log in to WiFi hotspots whilst out it just doesn't happen and reverts back to the login page.

User name and password are both correct but it never wants to actually work ?????

Re: EE wifi hotspot login

XRaySpeX — Mon, 22 Apr 2024 14:24:07 GMT

@Paulr10 : Are you on EE New BB or legacy BB? It is not available for legacy BB.

Re: EE wifi hotspot login

Paulr10 — Mon, 22 Apr 2024 16:43:53 GMT

I've been with them 14 months maybe.

Re: EE wifi hotspot login

XRaySpeX — Mon, 22 Apr 2024 16:58:23 GMT

Then you're legacy & can't use it for free.

See Help with EE WiFi :

Most new EE Broadband and BT Broadband customers are automatically registered for EE WiFi, unless you've opted out. You can get online at an EE WiFi hotspot using your EE ID or BT ID and password.

N.B. New BB only.

Re: EE wifi hotspot login

Paulr10 — Mon, 22 Apr 2024 20:44:17 GMT

Damn.

Thanks for the info.

Re: EE wifi hotspot login

XRaySpeX — Mon, 22 Apr 2024 20:45:53 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: EE wifi hotspot login

TheBoyTeffs — Sun, 02 Jun 2024 13:47:39 GMT

I have exactly the same issue. I’ve only just signed up for Ee and so am not “legacy”!

Re: EE wifi hotspot login

Scruffian — Tue, 10 Sep 2024 06:57:54 GMT

Is there any way to become not legacy?

Re: EE wifi hotspot login

XRaySpeX — Tue, 10 Sep 2024 07:38:51 GMT

@Scruffian : Upgrade to New EE BB if they allow you.

Re: EE wifi hotspot login

Ewan15 — Tue, 10 Sep 2024 07:47:35 GMT

I migrated from BT, I have my Broadband account no GBxxxxxxxx.

Where do I get my EE id from?

Re: EE wifi hotspot login

XRaySpeX — Tue, 10 Sep 2024 07:50:04 GMT

@Ewan15 : It's just your username to your MyEE login.

Re: EE wifi hotspot login

Ewan15 — Tue, 10 Sep 2024 07:56:57 GMT

Why do I get this when I try to run a speed test from the Hub Manager?

If I follow the login I am logged into my Account?

Re: EE wifi hotspot login

JimM11 — Tue, 10 Sep 2024 08:00:40 GMT

@Ewan15 The link explains below.

Using EE WiFi at Home and Out and About | Mobile Help | EE

Re: EE wifi hotspot login

Ewan15 — Tue, 10 Sep 2024 08:05:14 GMT

Hi Jim

It doesn't explain the screen I get (As above) when I attempt to do a speed test from the Hub Manager (192.168.1.244)

Re: EE wifi hotspot login

JimM11 — Tue, 10 Sep 2024 08:10:01 GMT

@Ewan15 Your screen picture is not available for viewing yet, you really would be better to use your own posting, the reply was to your "I migrated from BT, I have my Broadband account no GBxxxxxxxx.

Where do I get my EE id from?" within the context of the OP heading!

Re: EE wifi hotspot login

JimM11 — Tue, 10 Sep 2024 08:16:55 GMT

@Ewan15 Your pic is now available, and the oops on the web manager, has been there for ages, someone got the link wrong in the FW of the router. Probably on a fix list somewhere.👍