topic Re: Replacing router with ASUS DSL-AX82U in Broadband & Landline

Replacing router with ASUS DSL-AX82U

Kathrynday123 — Mon, 09 Sep 2024 12:36:25 GMT

I would like to replace my hub that came with EE and use the ASUS DSL-AX82U i am on the Fibre plus plan. as i would like to use a vpn built into the router would this be compatible?

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Mon, 09 Sep 2024 12:42:27 GMT

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Mon, 09 Sep 2024 13:43:48 GMT

@Kathrynday123 yes you can use your own router, in fact I have the same one.

EE have a handy help page for the settings:

https://ee.co.uk/help/broadband/getting-started/using-and-configuring-a-third-party-router

specifically :

Fibre
Connection type:	Point-to-Point Protocol over Ethernet (PPPoE)
Broadband username or login name:	bthomehub@btbroadband.com
Broadband password:	BT (or leave blank)
Authentication:	CHAP
DNS:	Auto or Obtain from ISP (we'll automatically provide these when you connect)
VLAN:	Active
VLAN ID (802.1q):	101
VLAN ID (802.1p):	0

Let us know if you have any issues.

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 10 Sep 2024 14:03:23 GMT

I have seen that because i have the white SH that i wouldn’t work is that correct?

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 10 Sep 2024 14:05:52 GMT

@Kathrynday123 no, you just replace it with your Asus.

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 09:34:13 GMT

I have just got my router i set it all up but it has no internet connect so i reset it and im gonna attempt again today please can you help

thank you

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 10:05:58 GMT

@Kathrynday123 what is happening, I thought you had this all sorted?

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 10:18:17 GMT

i only received the router yesterday i was previously asking all them questions to see if i should buy it

Re: Replacing router with ASUS DSL-AX82U

XRaySpeX — Tue, 05 Nov 2024 11:14:33 GMT

Post the WAN/Internet Settings page of your router.

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 11:41:20 GMT

@Kathrynday123 how far are you getting, and are you using the quick setop or trying to do it the long way?

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 16:46:45 GMT

I have set up everything like login and password and name i am now on the asus router page but still no internet connection

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 17:09:09 GMT

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 17:15:44 GMT

@Kathrynday123 can you click on the Primary WAN button on your first pic, and show the results on the right of the screen?

PS, and then on the DSL tab again on the right of the screen.

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 17:19:22 GMT

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 17:29:48 GMT

OK, that is showing you has a DSL connection for 30 mins or so, but is not showing an ip address.

You could switch off the Dual WAN is you do not have a separate link.

Edit, can you move down the left hand menu to the WAN tab and post the results.

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 17:30:33 GMT

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 17:34:12 GMT

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 17:43:52 GMT

Well mine looks similar, but I have a green tick on the internet column.

Could you click on edit PVC and post that pick up.

Re: Replacing router with ASUS DSL-AX82U

Kathrynday123 — Tue, 05 Nov 2024 17:44:11 GMT

Re: Replacing router with ASUS DSL-AX82U

Mustrum — Tue, 05 Nov 2024 17:51:18 GMT

OK, seems you cannot spell 😉

Should be bthomehub@btbroadband.com

missed the bt, change the username and then save and try again.