topic Re: New fibre installed, 2.5g 5g split? in Broadband & Landline

New fibre installed, 2.5g 5g split?

xrblue — Sun, 01 Sep 2024 19:27:18 GMT

Hello

Recently we have had fibre installed.

We have devices that will only set up using 2.5g. I know I can turn off 5g but is there a way I can get the hub to allow me to choose between connecting to 5g and 2.5g when connecting to our new WiFi?

Thanks

Re: New fibre installed, 2.5g 5g split?

XRaySpeX — Sun, 01 Sep 2024 20:00:34 GMT

With the EE Smart Hub Plus, unlike the EE Smart Hub, you cannot separate the wireless bands/SSIDs. Try on the Advanced > Wireless Settings page to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.

Re: New fibre installed, 2.5g 5g split?

brads666 — Mon, 02 Sep 2024 19:04:44 GMT

I will be keeping an eye on this,I have just ordered EE broadband.I split the two on my virgin hub .So will see what happens for my smart home devices

Re: New fibre installed, 2.5g 5g split?

JimM11 — Mon, 02 Sep 2024 19:21:10 GMT

@brads666 Hopefully they all connect fine, but you will not be able to split on the EE Router if you get the latest!