https://community.ee.co.uk/t5/Broadband-Landline/EE-app-and-Smart-Hub-Plus/m-p/1428198#M100262 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4324818">@UkzVortex98</a>&nbsp;Not able to advise on this specific, but you should keep all your posting's on the same, half the picture is not good for anyone trying to assist you!&nbsp;</P> Sat, 31 Aug 2024 07:49:19 GMT JimM11 2024-08-31T07:49:19Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-and-Smart-Hub-Plus/m-p/1428152#M100254 <P>can anyone help me after 4 plus hours I have finally got my smart hub to pair with my app and ID don't know how I did it but now I missing features like game mode and one more but I don't use it so can't remember it, error message is the following "<SPAN>We couldn't install your update You'll need to restart your hub by turning it on and off again to use all of its services and features. Some services and features may take a while to show after the restart. I understand" but I have a rester that I am still in the same boat as was when Failey got to pair to the app.&nbsp;&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="457257839_876811480996628_4629173173971411472_n.jpg" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/33243i89327D5206FFED32/image-size/large?v=v2&amp;px=999" role="button" title="457257839_876811480996628_4629173173971411472_n.jpg" alt="457257839_876811480996628_4629173173971411472_n.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="457024427_1912795085893571_6219339375004447056_n.jpg" style="width: 461px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/33244i3F5AF9E5D165AE7C/image-size/large?v=v2&amp;px=999" role="button" title="457024427_1912795085893571_6219339375004447056_n.jpg" alt="457024427_1912795085893571_6219339375004447056_n.jpg" /></span></SPAN></P> Fri, 30 Aug 2024 22:29:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-and-Smart-Hub-Plus/m-p/1428152#M100254 UkzVortex98 2024-08-30T22:29:57Z https://community.ee.co.uk/t5/Broadband-Landline/EE-app-and-Smart-Hub-Plus/m-p/1428198#M100262 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4324818">@UkzVortex98</a>&nbsp;Not able to advise on this specific, but you should keep all your posting's on the same, half the picture is not good for anyone trying to assist you!&nbsp;</P> Sat, 31 Aug 2024 07:49:19 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-app-and-Smart-Hub-Plus/m-p/1428198#M100262 JimM11 2024-08-31T07:49:19Z