topic Re: EE calls that hang up in Contracts & Billing

EE calls that hang up

Brighty87 — Tue, 15 Apr 2025 16:18:53 GMT

what is it with the phone number 01438 989231 claiming to be EE and then hanging up as soon as they introduce themselves. ive had 2 today and a few others over the last week

Re: EE calls that hang up

XRaySpeX — Tue, 15 Apr 2025 22:40:48 GMT

That no. is from Step Change, 1 of EE's Direct partners

Re: EE calls that hang up

Leanne_T — Wed, 16 Apr 2025 08:02:29 GMT

Morning @Brighty87

Thanks for coming to the community.

If you would like to change your marketing preferences to opt out of sales calls from direct partners, please call us on 150 and the team can look into changing this for you.

If you receive a call from any other number not listed on the direct partners list, please see the Online Security: Avoid and Prevent Scams page for details on reporting scam calls.

Leanne.