topic Re: Help needed in Contracts & Billing

Help needed

Hayley0071 — Tue, 15 Apr 2025 10:26:48 GMT

I’m trying to contact the customer support team to help un-suspend my account as it was suspended due to missing my bill date I have now paid it but still have no service or way of contacting anyone and I can’t make phone calls to call the help team so I’m stuck !!! Need help!! @support

Re: Help needed

Hayley0071 — Tue, 15 Apr 2025 10:18:35 GMT

Hi I do I’m trying to contact the customer support team to help un-suspend my account as it was suspended due to missing my bill date I have now paid it but still have no service or way of contacting anyone and I can’t make phone calls to call the help team so I’m stuck !!! Need help!!

Re: Help needed

Northerner — Tue, 15 Apr 2025 10:37:47 GMT

Hi @Hayley0071

Which service, mobile, broadband.

It can take 48 hours to process payments but if you use Skype over wifi and the number in my signature you can contact EE CS.

Thanks