https://community.ee.co.uk/t5/Contracts-Billing/Customer-Service-options-other-than-phone/m-p/1525336#M99935 <P>If you wish to make a complaint you can do so via the webform here:&nbsp;<A href="https://ee.co.uk/help/contact-ee/complaint/complaint-form" target="_blank" rel="noopener">https://ee.co.uk/help/contact-ee/complaint/complaint-form</A>&nbsp;</P><P>Otherwise if you wish to speak with EE Customer Services you would likely need to call, as some people have reported the Live Chat feature currently being missing from their EE App under the Help section.</P> Mon, 14 Apr 2025 19:42:40 GMT Matt_124 2025-04-14T19:42:40Z https://community.ee.co.uk/t5/Contracts-Billing/Customer-Service-options-other-than-phone/m-p/1525335#M99934 <P>In the past I have contacted EE customer services conveniently through chat and X. However now I do not see any option other than phone. Is there no way to send complaints as a message at our convenient times? I guess this community forum can answer only general questions and not customer specific as it is a public forum.</P> Mon, 14 Apr 2025 19:37:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/Customer-Service-options-other-than-phone/m-p/1525335#M99934 arunonline 2025-04-14T19:37:44Z https://community.ee.co.uk/t5/Contracts-Billing/Customer-Service-options-other-than-phone/m-p/1525336#M99935 <P>If you wish to make a complaint you can do so via the webform here:&nbsp;<A href="https://ee.co.uk/help/contact-ee/complaint/complaint-form" target="_blank" rel="noopener">https://ee.co.uk/help/contact-ee/complaint/complaint-form</A>&nbsp;</P><P>Otherwise if you wish to speak with EE Customer Services you would likely need to call, as some people have reported the Live Chat feature currently being missing from their EE App under the Help section.</P> Mon, 14 Apr 2025 19:42:40 GMT https://community.ee.co.uk/t5/Contracts-Billing/Customer-Service-options-other-than-phone/m-p/1525336#M99935 Matt_124 2025-04-14T19:42:40Z