topic Re: EE business customer and EE cannot setup my account in Contracts & Billing

EE business customer and EE cannot setup my account

Devenb — Mon, 14 Apr 2025 14:50:11 GMT

Hello,

Just moved by business number to EE on contract and it has been a month I'm unable to register my account. I have raised complaint 3 weeks back and spoken to the customer teams many times but the issue still persists.

What are my options of terminating the contract?

Regards,

Re: EE business customer and EE cannot setup my account

Rach_H — Mon, 14 Apr 2025 17:42:09 GMT

Hi @Devenb,

Welcome to the Community!

I'm so sorry to hear about the trouble you're having with getting your account set up, as this is absolutely not what we expect to hear. I'd recommend getting back in touch with the team, and they can take a look into what we can do.

Rach