topic Re: Change direct debit date in Contracts & Billing

Change direct debit date

Lvb7 — Sun, 13 Apr 2025 22:06:55 GMT

I need to change my direct debit date but it says I've changed the maximum amount. I need to change it as I've changed jobs and my pay date has changed. How do I go about this otherwise I will unable to pay on usual date

Re: Change direct debit date

XRaySpeX — Sun, 13 Apr 2025 22:33:08 GMT

Call CS.

Re: Change direct debit date

Chris_S — Mon, 14 Apr 2025 08:56:56 GMT

Hi @Lvb7 As @XRaySpeX has mentioned, you'd need to give us a call so that a guide can update your direct debit information for you.

To speak to a guide, you'd need to dial 150 from an EE phone or 07953 966 150 from any other phone.

You can find a link to our Contact Us page here

Chris S