topic Re: Download my bill in Contracts & Billing

Download my bill

Halehut — Mon, 31 Mar 2025 19:56:53 GMT

I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file

Re: Download my bill

XRaySpeX — Mon, 31 Mar 2025 22:27:53 GMT

@Halehut wrote:

I subscribed a monthly plan.

You sure you are not on a PAYG subscription pack? If so, there are no bills for PAYG. You decide when & what you pay.

Re: Download my bill

Halehut — Tue, 01 Apr 2025 06:22:44 GMT

Yes. Monthly Top up. Then which package will get the bills. I need utility bills for some submissions. Could you suggest which plans would get bills as pdf

Re: Download my bill

Michael_D — Tue, 01 Apr 2025 08:22:20 GMT

Hi @Halehut

If you are on a pay as you go SIM with a monthly pack, you'd not be able to get a monthly bill.

If you wanted a bill you would need to look at moving to a pay monthly contract, which would then have a bill created monthly with your charges.

There is more on switching to a contract on our website.

Michael

Re: Download my bill

Midnight_Voice — Wed, 02 Apr 2025 13:56:24 GMT

@Halehut

Have you none of gas, water, electricity or council tax? These are usually favourite.