topic Billing in Contracts & Billing

Billing

Vanessa41 — Sat, 29 Mar 2025 11:53:42 GMT

I can't pay my bill this month

Re: Billing

Schockwave — Sat, 29 Mar 2025 13:39:11 GMT

Welcome to the community,

You must speak to customer service to address this otherwise you will get it suspended, they may come up with a plan to help you pay it off, and not lose out.

Re: Billing

Peter_W — Sat, 29 Mar 2025 16:05:52 GMT

Hi @Vanessa41!

Welcome to the Community 😊

Like @Schockwave has mentioned here, if you're worried about your payments for this month we'd recommend reaching out to our team so we can review your options for what support is available.

We also have a help guide with some more information here:

Problems Paying Your Bill and Available Help | EE

Peter