How can i be chsrged for Internet when i still dont have it

Smithstephen504 — Thu, 27 Mar 2025 14:11:42 GMT

Re: How can i be chsrged for Internet when i still dont have it

Chris_B — Thu, 27 Mar 2025 14:28:19 GMT

@Smithstephen504 Are you a EE/BT broadband customer? If not you need to call customer support about this.

Re: How can i be chsrged for Internet when i still dont have it

Mustrum — Thu, 27 Mar 2025 15:19:30 GMT

@Smithstephen504 if your broadband is due to go live shortly that is perfectly normal, like most broadband suppliers your bills are producuced for the month in advance.

You can get more info on the Help pages:

When will I receive my first bill?

You’ll get your first bill within four days of your broadband going live and any future bills will be available on the same day each month in your EE account. We'll email or text you each month telling you when your new bill is ready.

https://ee.co.uk/help/billing-payments/guide-to-bill/receive-home-broadband-bill

topic Re: How can i be chsrged for Internet when i still dont have it in Contracts & Billing

How can i be chsrged for Internet when i still dont have it

Re: How can i be chsrged for Internet when i still dont have it

Re: How can i be chsrged for Internet when i still dont have it

When will I receive my first bill?