topic joint account in Contracts & Billing

joint account

cher770 — Mon, 24 Mar 2025 19:54:03 GMT

I have two sim cards on one account and would now like to have separate accounts is this possible

Re: joint account

Chris_B — Mon, 24 Mar 2025 20:00:11 GMT

@cher770 Does someone someone else use that sim ? If there is then yes it’s possible as it’s just a change of ownership. If they are both used by yourself you’ll need to call customer support to request this but you’ll need to setup the 2nd account with a different email address to the one you currently use, you can only use an email address with one account.

Re: joint account

XRaySpeX — Mon, 24 Mar 2025 21:34:04 GMT

The current owner of the contract, you, wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.