topic Re: Where are bills on My EE in Contracts & Billing

Where are bills on My EE

JMON — Fri, 09 Aug 2024 11:41:11 GMT

Re: Where are bills on My EE

JMON — Fri, 09 Aug 2024 11:39:38 GMT

Where is the Bills & Payments Section on My EE - I cannot find it

Re: Where are bills on My EE

Northerner — Fri, 09 Aug 2024 12:11:43 GMT

Hi @JMON

It's the big yellow button which says view bill, then scroll down to your bills.

Thanks

Re: Where are bills on My EE

Linzi_H — Fri, 09 Aug 2024 12:13:36 GMT

Hi @JMON

I'd love to help out 😊

Once you're logged into the EE app, head to "Manage" then "Billing". There is a drop-down box to view your bills, simply tap the bill you'd like to view.

For payments, scroll down the page a little and you should see "Your Payment History", if you select this you can then see your last 12 months of payments.

I hope this helps!

Linzi

Re: Where are bills on My EE

bostenc — Wed, 19 Mar 2025 21:48:55 GMT

Hi,

Ive just updated myee and there is nothing that says billing once you click on manage.

Please help

Re: Where are bills on My EE

Linzi_H — Thu, 20 Mar 2025 08:21:15 GMT

Hi @bostenc

Welcome to the Community!

Can you please make sure your details are still linked? Head to the EE app> Manage (scroll to the bottom of the page)> Link a product.

Can you see any billing information through your main online account?

Speak soon,
Linzi