topic Re: Contract in Contracts & Billing

Contract

sophie252 — Wed, 19 Mar 2025 12:25:35 GMT

Wanting to view a contract of one of the numbers on my account but can't locate contract.

Re: Contract

Leanne_T — Wed, 19 Mar 2025 14:43:04 GMT

Hi there @sophie252

Thanks for coming here 🙂

Are you looking for the contract start and end date?

If so, please select the number, then Manage and then the contract term will show under the plan details 🙂

Leanne.

Re: Contract

sophie252 — Wed, 19 Mar 2025 15:35:06 GMT

Hi Leanne,

I'm looking for the actual contract with signature?

Thanks

Re: Contract

Leanne_T — Wed, 19 Mar 2025 15:38:53 GMT

Hi there @sophie252

Thanks for the quick reply.

You won't have a copy of the contract in your EE app or account online.

If you would like a copy of our pay monthly contract or network terms and conditions, they're located here on the EE Website. If you would like specific details of your contract and don't have this information on the confirmation email or store receipt, our mobile guides on 150 will check the account details for you.

Leanne.