topic Re: Changing direct debit in Contracts & Billing

Changing direct debit

030 — Tue, 31 Dec 2024 16:07:44 GMT

hi ı would like to change direct debit details please

Re: Changing direct debit

Peter_W — Tue, 31 Dec 2024 16:11:23 GMT

Hey there @030, welcome to the EE Community.

I've moved your comment over to a separate thread so we can be sure that you get the most relevant details for your query.

What is it you're looking to change about your direct debit, the date or the account this is linked with?

Also are you looking to do this for a mobile or broadband account?
Peter

Re: Changing direct debit

XRaySpeX — Tue, 31 Dec 2024 21:27:22 GMT

@030 : You can change your bank details under Bills & Payments > Manage Direct Debit.

Re: Changing direct debit

Smudge1000 — Wed, 12 Mar 2025 12:18:53 GMT

I have closed account that Dd is connected to but can’t figure out how to change bank?

Re: Changing direct debit

XRaySpeX — Wed, 12 Mar 2025 12:29:04 GMT

@Smudge1000 : If the a/c is closed, there is no need to change DD. No money will be taken. You could cancel the DD from your bank end.

Re: Changing direct debit

Ali_A — Wed, 12 Mar 2025 14:58:23 GMT

Hi @Smudge1000

Is it your Bank acc that you have closed, or the Mobile/Broadband account that you have closed?

If you have closed your bank acc and looking to update the Direct Debit detail to your new bank acc you can do this on our Set up or change a Direct Debit page

Ali

Re: Changing direct debit

Woody68 — Mon, 07 Apr 2025 11:00:47 GMT

I want to change direct debit details to another account

Re: Changing direct debit

Debbie_G — Mon, 07 Apr 2025 13:20:52 GMT

Hi @Woody68.

Welcome to the community.

You can update your details within your EE account online under Bills & Payments.

You can find more information on our Set Up or Change Your Direct Debit Help page.

Debbie 🙂