topic Re: Bill not generated yet (two days late) in Contracts & Billing

Bill not generated yet (two days late)

skaw001 — Thu, 06 Mar 2025 21:17:02 GMT

My bill was supposed to generate on 4th March. I got a message in the app telling me it was ready to view, as usual.

The bill isn't there though, but the Flex part of my bill is showing correctly.

Not a new contract or a recent upgrade. Nothing should have chnaged from last month to this month.

Haven't been able to call in due to work, but anyone able to shed some light on it at all?

RedCyan1 — Fri, 07 Mar 2025 01:01:22 GMT

If it’s any consolation that’s why I’m here, I’m also billed on the 4th & nothing for March too!

Lesley_W — Mon, 10 Mar 2025 15:46:47 GMT

Hi @skaw001

Thanks for coming to our community.

Are you able to check and see if your bill is available now?

Lesley