topic Re: Sim only in Contracts & Billing

Sim only

Rosie1239 — Wed, 05 Mar 2025 14:06:42 GMT

I have 4 sim only deals for myself and 3 family members iv cancelled one of them by mistake thinking thats what the famiky member wanted its not cancelled until next month is there anyway to rectify this and keep the sim an for that number going

Any help woukd be appriciated

Re: Sim only

Chris_B — Wed, 05 Mar 2025 14:29:35 GMT

@Rosie1239 you need to call customer support about this to get it rectified.

Re: Sim only

Schockwave — Wed, 05 Mar 2025 14:30:00 GMT

Hello @Rosie1239 ,

Welcome to the community,

I would suggest ringing customer service and speak to them, they may be able to sort this out for you, as we have no access to accounts and do not know who you are.