topic Re: New phone in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/New-phone/m-p/1512631#M98684 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4715224">@Watfordtaf52</a>&nbsp; you have a contract you pay for the device. &nbsp;It’s a £700+ device and EE are not going to cover that cost. &nbsp;Not sure why you’ve been charged £740 in one go as you pay for this over the term of the contract. &nbsp;Unless you choose to pay it all when taking out the contract.</P> <P>&nbsp; The days of getting a free phones with a contract ended years ago &nbsp;when the costs of phone went up.&nbsp;<BR /><BR /></P> <P>And there’s nothing you can do as you agreed to the contract and any cooling of period ie 14 days from getting the device is long gone.&nbsp;</P> Mon, 03 Mar 2025 06:49:29 GMT Chris_B 2025-03-03T06:49:29Z New phone https://community.ee.co.uk/t5/Contracts-Billing/New-phone/m-p/1512628#M98683 <P>In late January I upgraded to a IPhone 13 on a no frills contract</P><P>i thought the phone came free with the contract as it has always done</P><P>got a nasty shock when an extra £740 came out of my bank account today</P><P>what should I do - don’t want this phone</P> Mon, 03 Mar 2025 05:20:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-phone/m-p/1512628#M98683 Watfordtaf52 2025-03-03T05:20:03Z Re: New phone https://community.ee.co.uk/t5/Contracts-Billing/New-phone/m-p/1512631#M98684 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4715224">@Watfordtaf52</a>&nbsp; you have a contract you pay for the device. &nbsp;It’s a £700+ device and EE are not going to cover that cost. &nbsp;Not sure why you’ve been charged £740 in one go as you pay for this over the term of the contract. &nbsp;Unless you choose to pay it all when taking out the contract.</P> <P>&nbsp; The days of getting a free phones with a contract ended years ago &nbsp;when the costs of phone went up.&nbsp;<BR /><BR /></P> <P>And there’s nothing you can do as you agreed to the contract and any cooling of period ie 14 days from getting the device is long gone.&nbsp;</P> Mon, 03 Mar 2025 06:49:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-phone/m-p/1512631#M98684 Chris_B 2025-03-03T06:49:29Z