topic Re: How to cancer my plan in Contracts & Billing

How to cancer my plan

Raph04 — Mon, 24 Feb 2025 17:29:03 GMT

Hi,

I am abroad to study since September 2024 and I will be back in September in London.

How can I suspend moving forward my plan and restart in September.

Many thanks,

Raphael

Re: How to cancer my plan

XRaySpeX — Mon, 24 Feb 2025 17:40:21 GMT

Contracts can't be suspended but you may cancel it with 30 days notice & request it be moved to PAYG so as to keep your no.

Re: How to cancer my plan

Schockwave — Tue, 25 Feb 2025 10:51:36 GMT

@Raph04 , just to add, if you request to move to pay as you goo, you first need to activate and use the SIM card in the UK for it to work abroad.

Re: How to cancer my plan

Chris_B — Tue, 25 Feb 2025 13:33:33 GMT

@Raph04 If you do terminate you also have to pay off the remaining term of that contract. And as @Schockwave says it’ll not work if you’re outside the UK should you make request also to change to PAYG.