topic Re: Price increase during contract in Contracts & Billing

Price increase during contract

Debbieneeson — Tue, 25 Feb 2025 11:43:43 GMT

I got a contact and my payment went up but the contact was for a set payment and time so how can they up payment

Re: Price increase during contract

Debbieneeson — Tue, 25 Feb 2025 01:52:42 GMT

How can my payment go up on a set contact

Re: Price increase during contract

bristolian — Tue, 25 Feb 2025 08:11:16 GMT

EE's contracts do include an annual inflation-linked price rise around April of each year. In common with many other providers.

Re: Price increase during contract

Leanne_T — Tue, 25 Feb 2025 10:41:50 GMT

Hi there @Debbieneeson

Thanks for coming to the community.

When did the contract increase? Do you have a mobile or broadband contract?

Thanks 🙂

Leanne.

Re: Price increase during contract

XRaySpeX — Tue, 25 Feb 2025 11:23:42 GMT

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price, subject to annual increase, on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.