https://community.ee.co.uk/t5/Contracts-Billing/Can-t-contact-ee/m-p/1510654#M98446 <P>I called EE this morning as I have been getting billed twice. Turns out rather than upgrading me that opened a new account. Customer service ‘fixed it’ by closing one account and merging products but now my sim doesn’t work and I can’t call customer service and can’t find an online chat service because they closed the account I had access to. Any other way I can contact we online as I have no access to another phone to call?</P> Mon, 24 Feb 2025 15:20:01 GMT Vahrim 2025-02-24T15:20:01Z https://community.ee.co.uk/t5/Contracts-Billing/Can-t-contact-ee/m-p/1510654#M98446 <P>I called EE this morning as I have been getting billed twice. Turns out rather than upgrading me that opened a new account. Customer service ‘fixed it’ by closing one account and merging products but now my sim doesn’t work and I can’t call customer service and can’t find an online chat service because they closed the account I had access to. Any other way I can contact we online as I have no access to another phone to call?</P> Mon, 24 Feb 2025 15:20:01 GMT https://community.ee.co.uk/t5/Contracts-Billing/Can-t-contact-ee/m-p/1510654#M98446 Vahrim 2025-02-24T15:20:01Z https://community.ee.co.uk/t5/Contracts-Billing/Can-t-contact-ee/m-p/1510660#M98447 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4709604">@Vahrim</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>If you have access to another phone or have something like Skype, you can ring them for free, using the numbers in my signature and pressing option 2 to get through to a person.</P> Mon, 24 Feb 2025 15:25:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Can-t-contact-ee/m-p/1510660#M98447 Schockwave 2025-02-24T15:25:03Z