topic Re: Billing and 5G in Contracts & Billing

Billing and 5G

WinterGhost94 — Mon, 24 Feb 2025 17:06:41 GMT

So two things for this.

First thing, how do I change my billing date? Secondly, is anyone else experiencing issues with there 5 g? Since a new tower has been put in a few hundred yards up the road, I've had no service.

Re: Billing and 5G

Northerner — Mon, 24 Feb 2025 18:41:03 GMT

Hi @WinterGhost94

Call EE CS on 150 to change your billing date as you'll need to pay the difference.

You can check for local issues here:

https://ee.co.uk/help/service-status

Also try restarting your device.

Thanks

Re: Billing and 5G

XRaySpeX — Mon, 24 Feb 2025 19:12:31 GMT

@WinterGhost94 : You can change your payment date under Bills & Payments > Manage Direct Debit.