https://community.ee.co.uk/t5/Contracts-Billing/upgrade-fees-added-but-text-says-different/m-p/1510137#M98382 <P>A upfront cost is part of the cost of the phone. The higher the upfront cost the lower is your monthly fee over the length of the contract. It is not a charge for upgrading.</P> Sat, 22 Feb 2025 20:15:12 GMT XRaySpeX 2025-02-22T20:15:12Z https://community.ee.co.uk/t5/Contracts-Billing/upgrade-fees-added-but-text-says-different/m-p/1510134#M98381 <P>I received a text from ee saying&nbsp;</P><P>"As a thank you for being with ee you can upgrade to any phone on any plan with no early upgrade fees"</P><P>However when i try to do this its adding a large upfront cost. Is the upfront cost different? thanks</P> Sat, 22 Feb 2025 19:50:50 GMT https://community.ee.co.uk/t5/Contracts-Billing/upgrade-fees-added-but-text-says-different/m-p/1510134#M98381 j3nnavieve 2025-02-22T19:50:50Z https://community.ee.co.uk/t5/Contracts-Billing/upgrade-fees-added-but-text-says-different/m-p/1510137#M98382 <P>A upfront cost is part of the cost of the phone. The higher the upfront cost the lower is your monthly fee over the length of the contract. It is not a charge for upgrading.</P> Sat, 22 Feb 2025 20:15:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/upgrade-fees-added-but-text-says-different/m-p/1510137#M98382 XRaySpeX 2025-02-22T20:15:12Z