topic Re: Payment taken no tracking info in Contracts & Billing

Payment taken no tracking info

Martel25 — Sat, 22 Feb 2025 09:30:21 GMT

I ordered a new contract yesterday online £30 was taken from my account but I did not receive any tracking information or email confirmation. What can I do ?

Re: Payment taken no tracking info

Northerner — Sat, 22 Feb 2025 09:37:23 GMT

Hi @Martel25

Wait as it is likely your order isn't processed yet.

Alternatively call EE CS on 150.

Check your email spam/junk folders.

Thanks