topic Re: Direct Debit in Contracts & Billing

Direct Debit

AlanMclean — Fri, 21 Feb 2025 14:25:31 GMT

I need to change my direct date and pay outstanding bill. Each time i try. All i get is an error message. Try later. Being trying for two days.

Something wrong with ee billing?

Re: Direct Debit

XRaySpeX — Fri, 21 Feb 2025 14:37:37 GMT

You can change your payment date under Bills & Payments > Manage Direct Debit.

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. Don't pay manually on or shortly after the billing date as your DD will be in motion.

Re: Direct Debit

Northerner — Fri, 21 Feb 2025 14:42:36 GMT

Hi @AlanMclean

Have you tried speaking to EE CS on 150.

Thanks