https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1509264#M98279 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/627528">@Abuckle10</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.</P><P>I know it can be a shock when you see unexpected charges.</P><P>Were you looking at the downloaded PDF version of the bill or was it just a breakdown of the charges?</P><P>The bill would usually give more information.</P><P>If it was on the bill, and you still aren't able to see what it was, I'd recommend speaking to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">billing guides</A> so they can look at what it is on your account.</P><P>Michael</P> Thu, 20 Feb 2025 08:29:00 GMT Michael_D 2025-02-20T08:29:00Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1509234#M98277 <P>Extra charges on my account but they don’t state what for. When I click them is says ‘use this code in the extra charge finder’ but there’s no codes. Anyone know how I can get the codes?</P> Wed, 19 Feb 2025 23:58:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1509234#M98277 Abuckle10 2025-02-19T23:58:12Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1509264#M98279 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/627528">@Abuckle10</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.</P><P>I know it can be a shock when you see unexpected charges.</P><P>Were you looking at the downloaded PDF version of the bill or was it just a breakdown of the charges?</P><P>The bill would usually give more information.</P><P>If it was on the bill, and you still aren't able to see what it was, I'd recommend speaking to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">billing guides</A> so they can look at what it is on your account.</P><P>Michael</P> Thu, 20 Feb 2025 08:29:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1509264#M98279 Michael_D 2025-02-20T08:29:00Z