topic Re: Can't add a line for my Apple Watch in Contracts & Billing

Can't add a line for my Apple Watch

simonsab — Wed, 12 Feb 2025 13:04:48 GMT

So I've recently moved to the UK and the first thing I did was get a contract with EE back in September 2024. I had my own iPhone 15 Pro and I just got a SIM contract with them. A few months later I thought about getting an Apple Watch contract with them, but was denied probably because my credit score isn't that good yet (after all I've lived here only for 6 months). So I went and bought an Apple Watch outright at Apple Store thinking there will not be any problem to get a paired plan for it, I mean it's just £5 per month or so. Guess what? I was denied again. Why is it so hard to get a £5 paired plan for an Apple Watch that I already bought? I spoke with the support and they fobbed me off with the standard "there might be different reasons of why you can't get an additional line". But it isn't even a full additional line, it's just a clone of my existing SIM. Is there really nothing that can be done?

P.S. I will definitely be enquiring O2 and Vodafone if they could make this work for me and will probably switch

Re: Can't add a line for my Apple Watch

Chris_B — Wed, 12 Feb 2025 13:56:54 GMT

@simonsab it is an additional line and it’s not a clone of your Sim in your phone. The watch is a separate contract to your phone plan. It is just linked that account level so calls to your phone and texts can be received on the watch. You set this all up via the watch app. It’s also £7 per month and you get 10Gb of data just for the watch

Re: Can't add a line for my Apple Watch

simonsab — Thu, 13 Feb 2025 21:35:05 GMT

Sorry my bad, thought it was a clone. And yet I can’t see why I can’t get a £7 / month contract for the Watch that I bought outright

Re: Can't add a line for my Apple Watch

Chris_B — Fri, 14 Feb 2025 08:15:10 GMT

@simonsab what happens when you try and set it up via the Watch app on your phone ?

Re: Can't add a line for my Apple Watch

simonsab — Sat, 15 Feb 2025 16:24:00 GMT

This 😞 I spoke with the customer support, they didn’t elaborate much further besides implying it’s due to the credit score and saying “try again in 3 months”

Re: Can't add a line for my Apple Watch

Thor63 — Wed, 19 Feb 2025 19:27:20 GMT

Crazy price , i also have a orange es account , 2.44euros a month for the additional eim and uses the unlim data on my iphone account