topic Re: phone cut off in Contracts & Billing

phone cut off

bryonybeanland2 — Tue, 18 Feb 2025 22:54:10 GMT

Hi,

Can anyone advise me on what to do - i have paid my phone bill this evening but it wont come back on i have tried to turn my phone on and off but its still the same. I'm at work and need my phone but its not working, can anyone help.

Thank you

Re: phone cut off

Chris_B — Wed, 19 Feb 2025 08:18:24 GMT

@bryonybeanland2 if you was disconnected for late payment once you’ve made that payment it’ll take up to 24 hours before you get a working signal again.

Re: phone cut off

Chris_S — Wed, 19 Feb 2025 08:54:55 GMT

Hi @bryonybeanland2 Great advice there from @Chris_B

You can find more info via this link

Chris S