topic Re: plz tell me my activated plan its my mobile contact to expire in Contracts & Billing

plz tell me my activated plan its my mobile contact to expire

Bolansumit — Sat, 15 Feb 2025 20:07:15 GMT

Re: plz tell me my activated plan its my mobile contact to expire

Bolansumit — Sat, 15 Feb 2025 20:08:35 GMT

plz tell me my sim plan currently

Re: plz tell me my activated plan its my mobile contact to expire

XRaySpeX — Sat, 15 Feb 2025 22:40:36 GMT

Look in your online MyEE under Home > Plans & Subs > Plan Details.

Re: plz tell me my activated plan its my mobile contact to expire

Bolansumit — Tue, 18 Feb 2025 21:43:56 GMT

My phone bill ended last month but i want to contract my all cancel.Why am I still being charged?

Re: plz tell me my activated plan its my mobile contact to expire

bristolian — Tue, 18 Feb 2025 22:00:15 GMT

@Bolansumit wrote:

My phone bill ended last month .... Why am I still being charged?

EE's mobile contracts are not fixed-term contracts that automatically end, the logical result of that would be your phone automatically being disconnected. Imagine the complaints!

You have a rolling 30day notice contract with a minimum-term.

Re: plz tell me my activated plan its my mobile contact to expire

Chris_S — Wed, 19 Feb 2025 08:15:14 GMT

Hi @Bolansumit If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice.

You can do this from up to 45 days before the end of your 24-month commitment period.

If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider.

Would you consider staying with us and upgrading your line?

Chris S