https://community.ee.co.uk/t5/Contracts-Billing/Took-money-no-email/m-p/1505252#M97844 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4689936">@Megan8888888</a></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank" rel="noopener">giving our team a call</A> and they will be able to give you an update on what is happening with your order.</P> <P>Rach</P> Sun, 09 Feb 2025 16:01:29 GMT Rach_H 2025-02-09T16:01:29Z https://community.ee.co.uk/t5/Contracts-Billing/Took-money-no-email/m-p/1505195#M97833 <P>Hi I ordered a phone last night and the payment came out of my bank but I had no confirmation email or anything and the money didn’t go straight back in so I don’t even understand if it’s gone through or not can someone help&nbsp;</P> Sun, 09 Feb 2025 12:47:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/Took-money-no-email/m-p/1505195#M97833 Megan8888888 2025-02-09T12:47:25Z https://community.ee.co.uk/t5/Contracts-Billing/Took-money-no-email/m-p/1505252#M97844 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4689936">@Megan8888888</a></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank" rel="noopener">giving our team a call</A> and they will be able to give you an update on what is happening with your order.</P> <P>Rach</P> Sun, 09 Feb 2025 16:01:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/Took-money-no-email/m-p/1505252#M97844 Rach_H 2025-02-09T16:01:29Z