topic Finding the phone number of my previous ee phone in Contracts & Billing

Finding the phone number of my previous ee phone

LM53 — Thu, 06 Feb 2025 12:31:03 GMT

Hi all

I have to provide my mobile number to companies that have my old EE number on their system and they won't me update it to my current EE number and login, because I don't know what the old number is!!!

Any ideas please......

Thanks

Re: Finding the phone number of my previous ee phone

XRaySpeX — Thu, 06 Feb 2025 13:36:29 GMT

Nor do we & if you had cancelled your contract on it, you won't get it back.

Re: Finding the phone number of my previous ee phone

Schockwave — Thu, 06 Feb 2025 13:56:14 GMT

@LM53 ,do you not have anything with your old number on it? As @XRaySpeX has written, this is not customer service and we have no access to accounts and do not know who you are, and I suspect that customer service will not know either if the number was cancelled. There must be other ways to update if you do not have the old number. Try contacting them and see what they say, nothing we can do here.

Re: Finding the phone number of my previous ee phone

LM53 — Thu, 06 Feb 2025 15:43:02 GMT

Ok, thanks very much for back so quickly. Into the dusty piles of old
paperwork I go!!!!

Re: Finding the phone number of my previous ee phone

Schockwave — Fri, 07 Feb 2025 09:11:36 GMT

@LM53 , you are welcome glad to help, hope you find your old number.