topic Re: Bill higher after upgrade in Contracts & Billing

Bill higher after upgrade

Dunks91 — Thu, 30 Jan 2025 21:27:35 GMT

So I have recently upgraded as my contract was coming to an in March. My new contract is around £74 a month. I've checked through the app and says my next bill will be higher than usual, which will be around £134. Does this sound correct? As I take it, it's a month in advance and a lil more because of the date of the upgrade?

Re: Bill higher after upgrade

Chris_B — Fri, 31 Jan 2025 08:40:51 GMT

@Dunks91 It’ll also have the cost from when you got the device added to the bill if this tariff is more costly than the old one. You need to pay the difference to your billing date and the month ahead. It’s also an estimate wait until you are billed.

Re: Bill higher after upgrade

Schockwave — Fri, 31 Jan 2025 09:30:35 GMT

@Dunks91 , if you want more information, you can ring customer service and they will take a look for you.