topic Leaving in Contracts & Billing

Leaving

deniseallen — Wed, 29 Jan 2025 08:03:37 GMT

My contract has come to an end I want to leave EE as I’ve gone sim only thank you

Re: Leaving

Ali_A — Tue, 28 Jan 2025 18:35:44 GMT

Hi @deniseallen

Welcome to the Community

If you're just wanting to cancel as you no longer need it all you need to do is give our disconnections team a call via 150 from any EE phone or on 0800-0798586 from any other phone/landline, where my colleague will be able to set the request for you.

Alternatively, you can visit How do I cancel my contract with EE for other self-service options, including taking your number with you.

Ali

Re: Leaving

XRaySpeX — Tue, 28 Jan 2025 22:56:04 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider.