topic Leaving EE while still in contract in Contracts & Billing

Leaving EE while still in contract

Han1709 — Tue, 21 Jan 2025 18:09:31 GMT

Hi, I’m aware that while I’m still in contract and I choose to leave that I’ll have to pay the remainder of the term…does this apply if I want to keep the phone?
I’m going travelling soon and really don’t want to waste my travel money on a phone or contract that (due to excessive charges) I won’t be using.
was hoping that as the phone contract was upgraded in July 2024 (iPhone 15 max pro) that I could hand the phone back - does anyone know if this is possible?
was thinking that I could keep the plan as that only has a few months left and could change to a sim only deal and pop my sim back into my old iPhone IF ee will take the phone back….?
Any help would be greatly appreciated

Re: Leaving EE while still in contract

XRaySpeX — Tue, 21 Jan 2025 18:34:07 GMT

After 6 months the phone is yours to keep anyway.

Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%. You can text INFO to 85075 to find out the exact figure as of now.

Re: Leaving EE while still in contract

Chris_B — Tue, 21 Jan 2025 19:01:55 GMT

@Han1709 To pay of the contract will mean to pay of the handset also. EE will not take back the device just because you longer want to pay for it.

Re: Leaving EE while still in contract

Colstalex — Thu, 29 Jan 2026 10:59:37 GMT

You might find the phone is worth something on Backmarket or Musicmagpie, the proceeds could pay off the handset and airtime cancellation depending on what you owe.