topic I need to access old bills from over 12 months ago. How can I do this? in Contracts & Billing

I need to access old bills from over 12 months ago. How can I do this?

donalddonaldson — Mon, 20 Jan 2025 17:35:02 GMT

I used to be able to easily do this, but now you can't go beyond 12 months in bill history. Who do I need to contact to get a hold of bills past 12 months?

Re: I need to access old bills from over 12 months ago. How can I do this?

Northerner — Mon, 20 Jan 2025 17:45:55 GMT

Hi @donalddonaldson

You'll have to speak to EE CS on 150 about this request.

Thanks

Re: I need to access old bills from over 12 months ago. How can I do this?

XRaySpeX — Mon, 20 Jan 2025 18:46:04 GMT

You need to call CS & request re-issued bills @ £2.55 each.