topic Re: DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS in Contracts & Billing

DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

francinenewton — Sat, 18 Jan 2025 10:41:23 GMT

EVERY MONTH IT IS IMPOSSIBLE TO ACCESS INVOICE / BILL . I DON'T HAVE THESE DIFFICULTIES WITH ANY OTHER COMPANY. WHY ARE YOU BEING SO DIFFICULT TO ALLOW US ACCESS TO OUR INVOICES. I AM GOING TO PHONE AND REQUEST PAPER COPIES IN THE POST AGAIN. WHAT A BACKWARD STEP FOR THE ENVIROMENT !!!!!!!!!!!!!1

Re: DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

Chris_B — Sat, 18 Jan 2025 11:18:24 GMT

@francinenewton Why are you shouting?

Have you called customer support and requested an account reset ?

Re: DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

Northerner — Sat, 18 Jan 2025 11:36:04 GMT

Hi @francinenewton

Which bills and are your issues with the online portal or EE app.

Can you also clarify the issues you are having and any error messages.

Thanks

Re: DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

bristolian — Sat, 18 Jan 2025 16:33:35 GMT

Posting on the internet in all capitals is widely regarded as shouting and thus rude. Please check your caps lock.