Unable to access my bills

Shancoul12 — Tue, 14 Jan 2025 18:33:17 GMT

I have been trying to access my bills for a while now and each time it states sorry something has gone wrong when clicking on bills.

I called 150 that took me to the messaging service. The staff member wrote that my number isn't being recognised and asked me for my billing account number. I wasn't sure if I should be sharing this due to the amount of scamers out there and explained I wasn't going to share this. They then asked me for personal information my full name and full address. I signed out of the chat as the page on scammers stated be cautious if they start asking for this type of information.

Can someone please help me access my bills?

Re: Unable to access my bills

Chris_B — Tue, 14 Jan 2025 20:43:50 GMT

@Shancoul12 You called customer support so how can that be a scam. you requested this by using option 1 when you called 150 from your device.
Instead of using the message service via option 1 listen to the options given and press option 2 and speak with customer support.

topic Re: Unable to access my bills in Contracts & Billing

Unable to access my bills

Re: Unable to access my bills